Shop policy

We are committed to protecting your privacy and ensuring the security of the personal information you share with us. All information you provide to us, such as your name, address, telephone number, or payment information, will be treated in accordance with applicable privacy and data protection laws.

• Information Collection: We only collect the information necessary to process your order and provide you with better service. This includes details such as your name, shipping address, email address, and payment details.

• Use of Information: We use the information you provide to us exclusively to process your orders, provide you with updates about your purchase, and respond to any questions you may have.

• We Don't Share Your Information: We don't share, sell, or rent your personal information to third parties. It's only shared with payment and messaging service providers necessary to complete your purchase, always under strict confidentiality conditions.

Payment Security

We work with secure and reliable payment platforms to process all transactions. Your payment information is encrypted using advanced security technology (SSL), ensuring your data is protected throughout the entire purchasing process.

• SSL Encryption: All sensitive information, such as payment details, is processed through a Secure Socket Layer (SSL) encryption system to ensure that communication between your device and our online store is fully protected.

• Secure Payment Methods: We accept a variety of secure payment methods, including credit cards, bank transfers, and online payment platforms like PayPal. All our payment providers meet the highest security standards.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device and allow us to customize the website according to your preferences. If you prefer not to accept cookies, you can set your browser to reject them, although this may affect the functionality of some aspects of our online store.

Rights over your Data

You have the right to access, correct, or delete your personal data at any time. If you wish to exercise any of these rights, you can contact us at atencioncliente@tuartemarca.com. We will respond to your request as soon as possible.

Shipping Security

The packages we send are protected with the finest packaging to prevent damage during shipping. Although we cannot be held responsible for the condition of the painting once it's delivered to the courier, we ensure that each piece is properly packaged to reduce the risk of damage during shipping.

Policy Updates

We reserve the right to update our Security and Privacy Policy at any time. We encourage you to review it periodically to stay informed of any changes. Changes will be effective upon posting on the website.

If you have any questions or concerns about how we handle your information or the security measures we take, please don't hesitate to contact us. We're here to provide you with the best possible experience with complete peace of mind.